A Point-of-Sale (POS) system for small businesses offers a valuable and dynamic tool that is great for supporting growth. Finding the right POS for your small business in Kenya can help to save you time processing transactions, assist with more efficient stock management and ensure that your customer’s sensitive information remains secure.
POS systems for small businesses are an ideal addition to any retail or hospitality business, and with so many types of POS systems and additional features it can be overwhelming finding the right system to suit your business and industry. When searching for your new POS system, be sure to prioritise the cost, security and compliance over additional features, so you can be sure that you are making the right choice for your business.
With so many styles of POS now available, there is a system designed to suit any business, whether in retail, home services or exclusively online.
What is a POS?
A POS, or point of sale is a system that accepts and processes customer transactions. POS systems can be physical or virtual, to suit small businesses processing transactions in-person or online.
A POS system consists of three basic parts:
The Hardware
The physical device that allows you to process and accept payments from customers is the hardware component of your POS. For POS for your small business in Kenya, you will want to ensure that your POS system is designed to accept multiple forms of payment. You can get POS hardware with features such as cash drawers, receipt printers and barcode scanners, as well as ones equipped to process contactless mobile payments for easier in-store transactions.
The Software
Your POS system’s software is the component that can help to manage your store’s inventory and offer more advanced POS features. These features will vary depending on the specification of your system, but they can often include features such as sales reporting, stock analysis and support customer engagement software such as point-based loyalty programs or gift cards.
Payments
This third aspect of your POS is the part that ensures all of your customers transactions reach your business bank account. The payment system also encrypts your customers sensitive information, as well as your businesses, during card and contactless transactions or refunds.
Benefits of a POS system for small business in Kenya
As mentioned above, implementing a POS for your small business in Kenya can bring a whole host of benefits beyond that of faster payment processing. Depending on the specification of your new POS, these benefits can include;
Real-time sales tracking and recording
This can allow for simplified inventory management, by helping your business to identify how profitable certain product lines are and when the best time to restock certain product lines would be.
Reduce time spent on business administrations and operations tasks
With your POS system automatically compiling information on sales data and analytics you can achieve streamlined sales reporting and a deeper understanding of your product sales. Reducing time spent manually analysing and identifying sales trends to create reports.
Ability to offer loyalty programs
Loyalty programs are a great way to encourage customers to make repeat purchases with your business. Your POS system can work to manage your customer loyalty program by securely storing customer information on your system that can be used to track their spending at your store and offer rewards or incentives.
Allow your business to plan more effective marketing campaigns
With access to more information about your sales, seasonal trends and best and worst performing product lines, you can create more targeted and effective marketing campaigns.
Access your business information anytime and anywhere
Managing your transactions through a POS system allows you to access data about your sales and products from wherever you are. Ideal for small businesses who may operate across different locations, or a manager keeping track of sales made on portable POS devices for service based small businesses.
At SimbaPOS, our mission is to empower businesses for GROWTH by providing Affordable, Reliable and Easy to Use Point of Sale Systems. Contact us today on 0700 001779 for demo/installation or send Email